Greytown technology upgrade

From mid-March 2023, we’ll be replacing some poles and upgrading power lines in western Greytown to enable the installation of new technology – automated reclosers. These switches are devices that allow power to be brought in from other circuits, improving the reliability of your power supply by helping us to get the power back on quicker in the event of a fault.

For this work to be carried out safely, about 480 customers on the western side of Greytown will require at least one planned outage. Of those, around 50 customers will have two outages. 

Electricity retailers (the company you pay your power bill to) will notify you of the dates and times your property will be affected. 

You can also keep up to date with planned outages by entering your address here. 

Town centre businesses won’t be affected by the planned outages.

If conditions prevent this work from being carried out on the scheduled planned outage dates, reserve dates have been allocated. Your retailer should alert you if the work needs to go to the reserve date. 

Getting in touch

Thank you for your patience and understanding as we carry out this upgrade.

If you would like to contact us about this work, please email or call us, quoting project number IR14491.

Email: customerexperience@powerco.co.nz 

Phone: 0800 769 372 (Monday to Friday, 8am – 5.30pm)