Find out more about us through our public safety and community partnership campaigns.
Do you have animals or livestock?
We're using low flying helicopters to inspect our power poles this summer.
Before U Dig
Whether you’re digging at home, on the farm or lifestyle block, or are an excavation contractor, there are safety precautions you need to take to stay safe while digging near electricity cables and gas pipes.
Before you dig, contact beforeUdig for free plans.
Don't be an egg. If you smell something rotten it could be a gas leak.
If you think you smell gas, act fast – move outside immediately and call us on
0800 111 848 or 111.
Look up / Know what's below
Doing DIY around the home? Beware of overhead lines and underground gas pipes and electricity cables – otherwise your neighbours won’t be the only ones in for a shock.
Lines down?
The likes of high winds, trees or car crashes can bring down power lines. We respond 24/7 to lines down incidents on our electricity network. Watch how we do this and what you should do in an emergency.
Supporting customers to be energy efficient
Our target: To implement a support plan for vulnerable customer groups by the 2023 financial year.
Our mahi: We partnered with WISE Charitable Trust to provide free coaching for households at risk of energy hardship.
Look up!
Safety takes a moment. Consequences last a lifetime.
Look up and live - Watch the Troy Hall story