Important safety notice - emergency reporting
Please do not use apps like Snap Send Solve to report power and gas emergencies or hazards. Using these apps for urgent issues can delay our response and put people's safety at risk.
For all emergencies, please call our Electricity Emergency line on 0800 27 27 27 or Gas Emergency Line on 0800 111 848 which will be directly routed to our Dispatch team for immediate action.
For non-life-threatening damage or general issues, you can call our General Enquiries line 0800 769 372 and your call will be directed to the appropriate team.
For all emergencies, please call our Electricity Emergency line on 0800 27 27 27 or Gas Emergency Line on 0800 111 848 which will be directly routed to our Dispatch team for immediate action.
For non-life-threatening damage or general issues, you can call our General Enquiries line 0800 769 372 and your call will be directed to the appropriate team.